LanWests primary objective is
to provide an efficient and complete solutions service to satisfy
all your computing needs. With an experienced team of consultants
to cater for each individual client in all aspects of computing,
LanWest uses a completely autonomous approach so that you only have
one point of contact if difficulties arise.
LanWest aims to maintain
its position as a total solutions provider in all areas of the computing
industry, including Accounting, Business, Bookeeping, Payroll, Stock
Control and School System Management. Experience the advantage of
LanWests unique, expert approach to providing a total information
solution for your business.
LanWest was formed in 1987, and has
developed into a highly respected computer solutions provider to
Western Australian commercial and education sectors. The business
partnership of Victor Van Dyken and David Mansell has achieved its
early aspirations of close contact, quality service and cost effective
solutions. Starting with a workforce of two, the company now employs
thirteen people, working at their premises in Stirling. The Stirling
office is fully equipped for service and support and has a dedicated
LanWest maintains their position in
the market place by continually improving and updating the product
portfolio to service growing, and ever changing, customer requirements.
To keep abreast with technology, the
technical staff at LanWest are continually reviewing latest innovations
in the industry ensuring that the client always has a current, cost
All LanWest software is accompanied
by a comprehensive training course taught by experienced LanWest
consultants. Our training seminar schedule is distributed every
three months, offering clients weekly opportunities to attend. Class
sizes are small (no more than eight people) to ensure personalised
assistance. Each course follows a practical, hands-on approach designed
to familiarise each person with the most efficient way to manage
Updates & Support
Telephone support relating to each
software package is available and recommended to all LanWest customers.
The annual purchase of 'update and support' for your system ensures
readily accessible assistance over the phone for 12 months, plus
the latest technological advances in program updates. Support fees
also entitle you to discounted prices on all training seminars.
NB. This does not include callout to site.
To fully focus on customer requirements,
LanWest is divided into five divisions that provide expertise in:
- School Software Development
- Business Software Development
- Accounting Solutions
- Networking and Hardware
- Internet Solutions
LanWest is the leader in school software
development and have the following software packages being used
within WA schools:
- Marksbook Academic Reporting System
- Stock Control / Ordering System
- Student Record Management System
- Behavioural Management System
- Workplace (Structured Workplace
- Business Software Development
LanWest is a major developer of business
and accounting software providing the following successful systems
to the business sector:
- Bond Store & Freight forwarding
systems for custom agents
- Course booking systems for A.I.M.
in WA & S.A.
- Engineering Production Management
- Integrated Business Information
- Frequent Flyer Points Calibrator
for both Ansett & Qantas
- Function Booking / Catering System
LanWest is in partnership with AccSoft
Resources (accounting specialist) to provide clients with excellent
accounting expertise, support, off-the-shelf accounting systems,
consulting & support.
The Networking and Hardware Division
specialise in Novell and Microsoft networking solutions. LanWest
has a fully equipped service centre and also has a comprehensive
support desk that provides quality support to schools, government
organization and businesses.
The staff at LanWest are able to repair,
upgrade and install all equipment types and can offer experienced
advice for any new developments and competitive hardware pricing.
LanWest develops Internet / Intranet
solutions for schools and businesses, consisting of :
- Internal & External Communications:
- E-Mail, VoiceMail, Calendaring, Scheduling, Workflow and Document
- Firewall, Controlled Internet access
(e.g. enabling/disabling access to specific Internet sites)
- Remote Management of Networks and
LanWest Consultants provide customised
computer solutions to ensure their clients achieve maximum results.
As providers of up-to-date technology in software, hardware and
course training, LanWest guarantees specialist experience in all
areas of the field. Catered services include:
- Guides clients in creating their
Standard Operating Environment (SOE)
- Small system applications development
- Design and installation of new
- Provides network support
- Builds database applications
- Macros development
- Fax servers
- Office automation
LanWest offers a structured support
program, which allows contract holders to benefit from a reduced
service rate and a number of privileges.The twelve-monthly contract
is designed to achieve the following objectives:
- To give a guaranteed response time
to those clients requiring it.
- To minimise network problems by
early detection through network support services.
- To provide replacement network
hardware in cases of equipment failure.
- To increase the satisfaction of
clients with the services of LanWest.
This "Total Support Contract"
covers all aspects of system support.
At LanWest, all clients who purchase
annual support and upgrades are entitled to receive
telephone support on any of the topics covered during their training
courses, at any time during working hours. This ensures that assistance
is available when it is most needed.
LanWest has the necessary in-house
expertise to offer full application software and network software
support. When you return to your office after training course, it
is re-assuring to know that help is only a phone call away.
These include monthly
fileserver "housekeeping" and analysis of network traffic,
virus protection, installation of network software updates and data
LanWest offers hardware
support to the level of diagnosis and assessment. We advise clients
concerning further technical support as required.
LanWest has experienced consultants
in systems and database management.
These experts can come out to your
business premises and evaluate the flow of data to then suggest
appropriate system management.
All successful computer related purchases
are made on the basis of good advice. Computer consultancy is simply
this: sound, professional recommendations.
Many of LanWests clients have
on-going requirements for advice and support in evaluating current
and future computing needs.
LanWests consultants are highly
experienced in numerous areas. Consequently we are in a position
to offer advice concerning hardware, operating systems, application
software packages and software development.
Ordinarily a short structured assessment
of current requirements, procedures and future plans, provides a
sufficient basis for recommendations in these areas.
In some cases however it may be necessary
to carry out a structured analysis of relevant procedures, in order
to produce a consultants report. This will contain an assessment
of the clients current and future requirements, and a course
of action recommended by LanWest.